CONSUMER CONFIDENCE REPORT
The Consumer Confidence Report (CCR) is a document that provides consumers information about the quality of drinking water in an easy to read format. The CCR summarizes information that your water system already collects to comply with Federal and State (TCEQ) regulations. It includes information about the source(s) of water used (i.e., rivers, lakes, reservoirs, or aquifers), chemical contaminants, bacteriological contaminants, compliance with drinking water rules, educational health information, water system contact information and public participation opportunities. To view or download the report, please click on the PDF icon below.
TO REPORT AN OUTAGE OR OTHER EMERGENCY
Montague / Oak Shores
Eddie Fenoglio 940-841-0814
Main Office 940-894-3172
BILLING INQUIRIES
940-894-3172
Payments are due on the 10th of each month.
Payments received after the 10th will incur a late fee and be automatically extended to the 25th of the month.
Payments must be received by the 25th of each month to avoid termination of service.
PAY BY PHONE
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1-800-272-9829
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Select option 3 at main menu
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Enter jurisdiction code 6663
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Press 1 to confirm Custom Water
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Follow instructions to complete payment process. When entering account numbers you must use three (3) digits. Accounts containing only two (2) digits should be entered with a "0" as the first digit. Example: Account 10 would be entered as 010.
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Record confirmation number for your records. You must have the confirmation number when inquiring about payments made through this system.
PAY ONLINE
Go to Official Payments at www.officialpayments.com
or click MAKE A PAYMENT button
Follow instructions for making payments by phone above.
PAY BY MAIL
Custom Water Company, LLC
146 Alamo Road
Montague, Texas 76251