top of page

CARRINGTON ASSOCIATES, INC.

PIONEER VALLEY WATER COMPANY

PWS 0490020

 

 

CONSUMER CONFIDENCE REPORT

The Consumer Confidence Report (CCR) is a document that provides consumers information about the quality of drinking water in an easy to read format. The CCR summarizes information that your water system already collects to comply with Federal and State (TCEQ) regulations. It includes information about the source(s) of water used (i.e., rivers, lakes, reservoirs, or aquifers), chemical contaminants, bacteriological contaminants, compliance with drinking water rules, educational health information, water system contact information and public participation opportunities.  To view or download the report,  please click on the PDF icon below.

 

TO REPORT AN OUTAGE OR OTHER EMERGENCY:

                                        

Eddie Fenoglio       940-841-0814

Main Office             940-894-3172

PAY BY PHONE

 

  • 1-800-272-9829

  • Select option 3 at main menu

  • Enter jurisdiction code 6662

  • Press 1 to confirm Carrington Associates

  • Follow instructions to complete payment process.  When entering account numbers you must use three (3) digits.  Accounts containing only two (2) digits should be entered with a "0" as the first digit.  Example:  Account 10 would be entered as 010.

  • Record confirmation number for your records.  You must have the confirmation number when inquiring about payments made through this system.

 

BILLING INQUIRIES

 

940-894-3172

 

Payments are due on the 25th of each month.

Payments not received by the 25th will incur a late charge and the extended due date will be the 10th of the following month.

Payments must be received by the 10th to avoid termination of service.

 

 

PAY ONLINE

 

Go to Official Payments at www.officialpayments.com

or click MAKE A PAYMENT button.

Follow instructions for making payments by phone above.

PAY BY MAIL

 

Carrington Associates, Inc.

146 Alamo Road

Montague, Texas 76251

bottom of page